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The Pet Business Operating System

The dog is the center. Not the calendar.

Most pet software built appointment booking and bolted pets on as an afterthought. Oden builds a permanent, lifetime record for every dog — and every session, plan, and invoice connects to it. Built specifically for canine behaviorists and dog trainers.

Free for our first 10 customers · $49.99/month flat rate · No credit card to start

app.oden.pet/dashboard
Dashboard

Good morning, John

Today · 3 sessions

Wed, Jul 28
+ New session

Active cases

8

behavior plans

Today

3

sessions

Pending

2

waivers

9:00Bella · Reactivity follow-upConfirmed
11:30Max · Initial assessmentWaiver pending
2:00Luna · Training session #4Homework sent

Your tools can see the appointment. They cannot see the case.

Your calendar knows when Bella is coming. It doesn’t know why she’s coming.

Your CRM knows John is a client. It doesn’t know his dog’s threshold went from thirty feet to twenty.

Your invoicing tool knows he paid $120. It doesn’t know what happened in week three.

Oden connects all three.

Sometimes the dog was trained, but the house was not.

You do good work in the session. Then the family goes home and the plan dissolves — no reminders, no record, nothing you can see until they stop booking.

Oden reaches past you into the house. Homework goes to the owner by link. Reminders go out when practice usually falls off. They submit completion and you approve it. Progress is a chart you show them, not a reassurance you offer.

You train the dog. Oden helps you train the house.

One dog. One workflow. Six weeks.

How Oden handles a behavior case — start to finish.

An illustrative scenario showing how one dog, one owner, and one 6-week behavior protocol move through every step of Oden — from first call to referral.

Week 0·Intake

John books a consultation about Bella — leash reactivity to dogs.

John books from your online booking page. Oden sends the waiver by SMS — he signs on his phone, no account needed. Oden sends the behavior history form by email; he fills it out — triggers, threshold distance, bite history. You walk into session one already knowing the dog.

Week 1·Assessment

Structured assessment — not a blank page.

You run the assessment using Oden's template: triggers (dogs, bicycles), threshold (30 feet), body language (hackles, lunging), medical clearance (vet records on file). The assessment writes to Bella's profile — permanently.

Week 1·Plan

6-week reactivity protocol — shared with John.

You build the plan: Week 1-2 counter-conditioning at 30ft. Week 3 threshold work at 20ft. Week 4 generalize to new environments. Week 5 add duration. Week 6 reassess. Oden emails John a branded summary of the plan. He knows exactly what he is paying for.

Week 2-5·Sessions + Homework

Every session writes to the plan. Every homework is tracked.

After each session, you write 60-second notes with behavior tags. Oden auto-sends a branded summary to John by email. Homework is sent by SMS — "Practice LAT at 25ft, 2 min, 3x this week." John submits completion via a link, and you approve or reject it. You see what was done — and what was not.

Week 3·Progress

Milestone achieved — 20 feet, no reaction.

You mark the milestone in the plan. The progress chart updates. When John asks "Is Bella getting better?" — you do not guess. You open the profile and show him the curve. Threshold improved from 30ft to 20ft in 3 weeks.

Week 6·Report + Referral

Branded vet report generated. John refers a friend.

You generate a professional PDF progress report for Bella's referring vet — structured, clinical, branded. John is thrilled. Oden sends John his referral link by SMS. He shares it. His friend books. Oden tracks the referral. Both sides rewarded.

A dog trainer giving a hand signal to a German Shepherd during a structured behavior session

Every session, structured and logged — not just remembered.

This is how professional behavior consulting works when the software understands the workflow — not just the calendar.

2,500+

customer reviews read before writing a line of code

The founder's own research — not a focus group.

0

SMS markup — pay provider cost directly

Twilio rate: $0.0079/msg as of Sept 2026. Oden adds $0.

1-click

data export — no lock-in, no support ticket

CSV + JSON. No waiting period.

The Pet Business Operating System

Four pillars. One connected system.

Oden is not a list of modules. It is a system that helps you run your practice, deliver better care, automate repetitive work, and grow with confidence.

app.oden.pet/dogs/bella/plan
Training plan

Bella · Reactivity plan

6-week protocol · Started Jul 7

Week 3 of 6
1
Foundation + LAT setup100%
2
Distance work at 20ft100%
3
Reduce distance to 15ft75%
4
Static dog at 10ft0%
5
Walking passing dogs0%
6
Real-world generalization0%

Milestones

✓ Check-in at 20ft

✓ LAT cue established

○ 15ft threshold — in progress

This week\'s homework

Daily LAT sessions at 20ft, 5min each. Mark orientation at next session.

CARE
Turn your expertise into a repeatable client journey.
Structured behavior assessments, multi-week modification plans, session documentation, progress checkpoints, and home practice guidance. Oden operationalizes professional expertise — so your methodology is repeatable, measurable, and visible to owners.
  • Spend less time managing. More time helping the pet.
  • Show owners measurable progress — not just invoices
  • Your methodology, organized and repeatable
app.oden.pet/dashboard
Dashboard

Good morning, John

Today · 3 sessions

Wed, Jul 28
+ New session

Active cases

8

behavior plans

Today

3

sessions

Pending

2

waivers

9:00Bella · Reactivity follow-upConfirmed
11:30Max · Initial assessmentWaiver pending
2:00Luna · Training session #4Homework sent
RUN
Run your entire practice in one place.
Clients, pets, appointments, plans, sessions, notes, progress, invoices, and communication — one connected system. No more juggling WhatsApp, spreadsheets, paper notes, and invoicing apps.
  • Eliminate fragmented tools and spreadsheets
  • One workflow from booking to referral — no more 17-step bookings
  • Less admin. Fewer things to remember. More time for dogs.
app.oden.pet/sessions/1042
Session notes

Session · Jul 21

Bella · 60 min · Reactivity plan Wk 3

Completed

Notes

LAT at 15ft threshold. Bella offered check-ins 3x unprompted. End on win — successful recall from sit-stay with another dog passing at 20ft.

Mood

Calm, focused

Homework

LAT daily 5min

Next session

Jul 28, 9:00

Auto-shared

Summary + homework sent to John · 1 photo attached

AUTOMATE
Let Oden handle the repetitive work.
Reminders, confirmations, follow-ups, and notifications fire automatically through a connected workflow engine. AI Receptionist can take even more off your plate — when you are ready for it. AI helps. It does not gatekeep.
  • Automated reminders catch no-shows before they happen
  • Stop doing admin after 8 PM
  • AI amplifies your work — humans are always available
app.oden.pet/invoices
Invoices

Invoices

Search
New

This month

$1,840

Outstanding

$240

Paid (30d)

92%

InvoiceDog · ownerDateAmountStatus
#1042Bella · John S.Jul 21$120.00Paid
#1041Max · James O.Jul 20$180.00Paid
#1040Luna · Mariana L.Jul 19$60.00Pending
#1039Cooper · David C.Jul 18$240.00Paid
#1038Rocky · Sami R.Jul 14$180.00Overdue
GROW
Know your numbers. Grow with confidence.
Business performance dashboards, client retention reports, referral programs, and a built-in Marketing Center. Stop guessing how your business is doing. Know.
  • Stop guessing. Know your numbers.
  • Grow without adding administrative chaos
  • Built for where you are today — and where you want to go

Switching from PetExec? White-glove migration at no cost. We move your data, train your team, and handle the transition — no timeline pressure.

Get migration help

Built Differently

We heard you. We built differently.

Built from thousands of real customer complaints, reviews, and professional conversations. Every complaint shaped a principle. Here is how Oden is different — and why that difference matters to your business.

Bring Your Own — and no merchant lock-in

Your business is yours. We integrate the services you already trust — we do not own them, and we do not mark them up.

Bring your own Twilio for SMS, your own Stripe for payments, your own domain and email. No one forces you to use their processor. No one charges you more for using your own.

Why we built it this way

“They won't let you use your own merchant services firm.”
No hidden SMS markup

Pay the provider cost — not a platform markup. SMS should not be a profit center for software companies.

SMS is universally metered — every platform charges extra, and reviewers report markups as high as 2-6x¹ over the actual cost. Oden does not. Bring your own Twilio and pay $0.0079² per message — the provider cost, with zero Oden markup.

Why we built it this way

“Went from $39 a month to $200 a month!”
Your data. Export anytime. One click.

Your data is yours. It was yours when you entered it. It is yours when you leave.

Your client list, pet profiles, session histories, training plans, and invoices — all in standard CSV and JSON. One click. No support ticket. No 30-day waiting period.

Why we built it this way

“You cannot download your OWN data — it is a nightmare.”
Transparent pricing. No surprises.

Know what you are paying for before you commit. If pricing ever changes, we give 90 days' written notice — even to existing customers.

No $49 plans that become $250 with add-ons. No gateway fees. No forced plan upgrades for basics. Base plans are all-inclusive. Add-ons are optional, clearly priced, and introduced when you actually need them.

Why we built it this way

“If you want to take advantage of everything, the price goes up dramatically.”
AI helps. It does not gatekeep.

When you need a human, you get a human. AI is a helper, not a replacement for support.

Oden has an AI assistant — for quick questions, feature explanations, and simple tasks. But it is NOT the only support. Founding Members get direct founder access — every time.

Why we built it this way

“They put you with AI or chat only and it's just a major repetition of ongoing text with no fixes.”
Reliable. It should simply work.

Your practice depends on Oden. We take that seriously. Reliable beats flashy — every single time.

No deleted appointments. No random texts. No glitches that cost you clients. When something breaks, we fix it fast and tell you what happened.

Why we built it this way

“Deletes appointments. Sends out random texts to clients. Loses already made appointments.”

The Oden Principle

You own the business. Oden runs it.

Your clients. Your pets. Your data. Your payments. Your communication. Your schedule. Oden is the operating system — you are the owner. We connect the services you trust, charge transparently for our software, and let you leave whenever you want.

Your SMS

BYO Twilio — $0.0079/msg (Sept 2026), 0% markup

Your payments

BYO Stripe — 0% gateway fee

Your data

1-click export — CSV + JSON

Your price

Free for life as a Founding Member

Who it's for

Two professions. One platform.

Oden was built specifically for canine behaviorists and dog trainers — not adapted from generic business software. Choose your path.

Built first
For Canine Behaviorists
Structured assessments, multi-week modification plans, progress checkpoints, and branded vet reports — all in one place. We started with behaviorists because their workflows are the hardest in the industry. Solve the hardest case first, and everything else follows.
  • Lose context between sessions
  • No structured progress evidence
  • Vet reports take hours
See how it fits behaviorists
Equal weight
For Dog Trainers
Classes, privates, packages, homework, and progress tracking — all connected. Trainers get the same platform depth as behaviorists, with workflows built specifically for obedience, puppy, and sport training. Equal weight, equal care.
  • Admin eats your evenings
  • No-shows and forgotten sessions
  • Chasing unpaid invoices
See how it fits trainers

The other half of the problem.

You train the dog. The house undoes it by Thursday.

I wrote two books about the family side of that — after failing three times in my own home before I worked out it was never the dog.

Before You Say Yes to the Dog and After You Say Yes to the Dog are written for your clients, not for you. Free companion guides are available for you to hand them.

Founding Members

Real stories. Real professionals.

We don't show fake testimonials or invented customer logos. When our Founding Members are ready to share their experience, you will see their stories here — real names, real businesses, real outcomes.

A dog trainer kneeling to work with a German Shepherd in a bright studio space

We don't show fake testimonials or invented customer logos.

When our Founding Members are ready to share their experience, you will see their stories here — real names, real businesses, real outcomes. Until then, we earn your trust with the product, the founder, and the offer.

Meet the founder

Why “Oden”?

Oden is a dog. The fourth one.

The first three didn’t stay — and it was never the dogs. That’s a longer story, and it’s the reason this software exists.

Read it

Pricing · Transparent

Simple pricing. No enterprise nonsense.

Per seat — not per dog. Free for our first 10 customers — no monthly charge. Everyone else pays a flat $49.99/month, with add-ons priced separately and listed on the pricing page. No SMS markup. No gateway fees. No lock-in.

“Every Oden add-on included” on the Founding Member plan covers current and future Oden-built add-ons. Third-party services are billed at cost (AI Receptionist, Branded SMS Sender ID) — bring your own Twilio and Stripe, and pay the provider directly, with no Oden markup.

Questions

Real objections. Real answers.

Migration, support, training, pricing, security, and data ownership — the questions pet professionals actually ask.

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Available today

Become a Founding Member.

We're onboarding a small cohort of canine behaviorists and dog trainers. Free for our first 10 customers — no monthly charge. $49.99/month flat rate for everyone after that.

Personal onboarding No credit card to start Flat $49.99/month — no surprises

¹ Based on the founder's own reading of reviews of 6 major pet software platforms (2,500+ reviews read personally) — not an independent study. Per-message rates reviewers report range from $0.02-$0.05 vs Twilio's $0.0079.

² Twilio standard SMS rate for US destinations, as of September 2026. International rates may vary and rates can change — see twilio.com/pricing for the current rate.