One connected workflow — not isolated modules.
Oden replaces WhatsApp, spreadsheets, paper notes, PDFs, and invoicing apps with one calm, intelligent system. Every step connects to the next — from booking to referral.
The connected journey
Client books → Waiver → Assessment → Training plan → Sessions → Homework → Progress → Invoice → Referral
People are not buying modules. They are buying a workflow. Everything in Oden supports this connected journey.
Why trainers switch to Oden
Built on real complaints. Not assumptions.
Every feature in Oden traces back to a real complaint from a real dog trainer using generic pet software.
The dog is the center. Not the calendar.
Every other software treats your dog as a footnote on an invoice. Oden builds a permanent, lifetime record for every dog. Every session note, every milestone, every homework assignment, and every award is permanently attached to the pet profile.
Stop guessing. Start proving.
Owners do not pay for sessions; they pay for progress. Create Milestones within Training Plans. Assign Homework with due dates. Issue formal Awards when goals are met. When an owner asks "Is my dog getting better?", you open the profile and show them.
Stop doing admin after 8 PM.
Stop manually texting reminders. Automated 48-hour and 2-hour SMS reminders ensure clients show up. When you finish a session, the system automatically generates a link for the owner to read the summary and submit their homework. You focus on dogs; Oden focuses on the paperwork.
Your business. Your data. No strings attached.
We have all heard the horror stories. Software that holds your client list hostage. With one click, export your entire client list, pet profiles, session histories, and invoices to CSV or JSON. No support ticket required. No 30-day waiting period. Just click and download.
Every dog has one home.
Breed, vet, vaccines, family, history, photos, and assessment notes in one searchable record. Auto-reminds when boosters are due. Never ask owners to resend vaccination records again.
- Vet records, vaccines, and family contacts in one place
- Auto-reminds when boosters are due
- Searchable history — find any dog in seconds
Bella
Golden Retriever · 3 yrs · Female · 28 kg
Owner
John Smith
Vet
Dr. Chen, DVM
Referred by
Dr. Chen
Active plan
Reactivity · Wk 3/6
Behavior notes
3 entriesJul 21 · John
Reactive to other dogs on leash. Started LAT protocol at 15ft.
Jul 14 · John
Initial assessment complete. Built 6-week reactivity plan.
The bite history follows the dog.
Eleven behavioral flags, four risk levels, and a standing that can refuse a booking outright. Set it once on the profile and it fires everywhere it matters — the booking screen, the session note, the handler who has never met this dog.
- Eleven named flags — biter, resource guarder, leash reactive, escape risk and more
- Caution requires senior trainer approval; Blocked prevents booking entirely
- The warning reaches whoever is in the room, not just whoever set it
Rocco
German Shepherd · 3 yrs · A. Mansour
Behavioral flags
No new appointments. Standing is Blocked — the booking screen will refuse it.
A calendar that handles itself.
Owners self-book from your booking page — into your calendar. Smart conflict detection, blackout dates, multi-staff support. Automated reminders cut down on no-shows.
- Self-serve booking from your branded booking page
- Smart conflict detection and blackout dates
- Automated email + SMS reminders
July 26 — 30
Mon 26
9:00
Bella · Sess #3
Tue 27
11:30
Max · Assess
2:00
Luna · Sess #4
Wed 28
9:00
Bella · Sess #4
4:30
Group class
Thu 29
10:00
Rocky · Assess
Fri 30
9:00
Bella · Sess #5
Structured assessments, not blank pages.
Templates for triggers, thresholds, body language, and medical clearance — or simpler intake forms for puppy and obedience work. Capture the full picture before session one, and reuse the structure for every new client.
- Templates for behavior cases, puppy intake, and obedience evaluations
- Medical clearance tracking with vet records
- Reusable structures for common case types
Behavior assessment
Max · 4 yr Mastiff mix · Jul 28, 2026
Presenting concern
Leash reactivity to other dogs (3 mo). Owner reports lunging and barking.
Trigger identification
Dogs within 10m. Bicycles within 5m. Loud trucks.
Body language observed
Hard stare, stiff posture, raised hackles. No appeasement signals noted.
Threshold baseline
Reactivity begins at 12m. Unable to recover without distance increase.
Medical clearance
Vet records requested from Dr. Chen. Pending.
Recommended plan
6-week LAT and counter-conditioning protocol. Reassess at Wk 3.
Build a plan owners can see.
Multi-week protocols with measurable milestones — a 6-week reactivity plan, a separation anxiety protocol, a puppy curriculum. Group classes work the same way: set the capacity and the weekly slot, and Oden generates every session in the run, tracks enrollment against the cap, and takes attendance per session.
- Multi-week protocols with milestones, emailed to the owner automatically
- Group classes: set capacity and a weekly slot, every session is generated for you
- Billable as packages — redemption tracked automatically
Bella · Reactivity plan
6-week protocol · Started Jul 7
Milestones
✓ Check-in at 20ft
✓ LAT cue established
○ 15ft threshold — in progress
This week\'s homework
Daily LAT sessions at 20ft, 5min each. Mark orientation at next session.
Stop searching WhatsApp for notes.
60-second templates for any case — behavior consult or puppy lesson. Tags make notes searchable across your full caseload. Summaries auto-share with the owner after every session. No more paper notebooks, no more lost context.
- 60-second templates with searchable tags
- Photo attachments and voice notes
- Auto-shared summaries — owners stay informed without you writing
Session · Jul 21
Bella · 60 min · Reactivity plan Wk 3
Notes
LAT at 15ft threshold. Bella offered check-ins 3x unprompted. End on win — successful recall from sit-stay with another dog passing at 20ft.
Mood
Calm, focused
Homework
LAT daily 5min
Next session
Jul 28, 9:00
Auto-shared
Summary + homework sent to John · 1 photo attached
Homework that actually gets done.
Assign home practice between sessions. Oden sends the owner a clear prompt by SMS. The owner marks it done from the link, attaches what they need to, and you approve or send it back. You see what was actually practiced, not what was claimed at the next session.
- Clear homework prompts sent by SMS
- Owners submit completion via a link — you approve or reject it
- Tie homework to plan milestones
This week\'s homework
Bella · Reactivity plan · Wk 3
LAT at 20ft
5 minutes, twice daily. Mark orientation at next session.
Setup: neutral dog at 25m
Arrange with a calm, familiar dog this week.
Counter-condition pairing
High-value treat (chicken) every time a dog appears at 20ft.
Log session notes
Quick photo + 1 sentence in the session note.
Owner engagement
John has logged 4 of 5 sessions this week
Show owners the curve.
Improvement is tracked against the plan. Milestones, not just sessions. Owners see the value of every visit — and when a dog earns a Canine Good Citizen, a Therapy Dog title or a Trick Dog award, it goes on the profile with the certificate attached.
- Progress tracked against plan milestones, with charts owners understand
- Awards and certifications recorded on the dog with the certificate uploaded
- A per-session summary the owner can keep, and a full activity log when a case changes hands
Bella · Reactivity plan
6-week protocol · Started Jul 7
Milestones
✓ Check-in at 20ft
✓ LAT cue established
○ 15ft threshold — in progress
This week\'s homework
Daily LAT sessions at 20ft, 5min each. Mark orientation at next session.
Catch the client who is drifting.
Owners rate the session from their phone, no login. Three stars or less alerts you privately. Five stars asks them for a public testimonial. A plan with no session for 14 days lands on the at-risk list.
- A rating of 3 or less alerts the owner-admin before the cancellation does
- Five-star ratings turn into review requests automatically
- At-Risk Plans surfaces every plan that has gone quiet, per trainer
At-Risk Plans
3 flaggedBailey · R. Whitfield
No session in 19 days
Nala · J. Okafor
Rated last session 2 stars
Cooper · M. Delgado
No session in 16 days
Low-satisfaction alert fired on Nala · owner-admin notified
Signed on a phone. Both sides.
Waivers go out automatically when an owner books. Training agreements are a separate thing and are treated like one: each party gets their own signing link, the contract sits at partially signed until both have done it, and the executed copy lands with both sides.
- Waivers sent automatically on booking, signed on a phone, stored on the profile forever
- Contracts use a separate link per party — you sign, they sign, neither can sign for the other
- Auto-reminds whichever side is holding it up
Behavior consultation waiver
Max · Sent to James O. · Jul 27
Behavior consultation agreement
Risk acknowledgment for behavior work
Veterinary clearance responsibility
Cancellation policy (48hr notice)
Photo/video consent for training purposes
Sent
Jul 27, 4:12pm
Auto-remind
Jul 28, 9:00am
When signed
Auto-attached to Max\'s profile · Assessment unblocked
Get paid without the chase.
Professional invoices in seconds — generated from the session. Online payments. Automatic follow-ups. No more "did you see my invoice?" emails.
- Invoices generated from sessions in seconds
- Online payments — deposits, sessions, packages
- Automatic polite follow-ups — you stop being the debt collector
Invoices
This month
$1,840
Outstanding
$240
Paid (30d)
92%
Turn happy owners into your channel.
Every owner gets a referral link. Track who referred whom. Reward both sides automatically. Word of mouth — systematic instead of accidental.
- Unique referral link sent to every owner by SMS
- Both sides rewarded automatically
- See your top advocates — thank them, reward them
Referrals
+3 this month8
Referrals
all time
5
Converted
62.5% rate
6
From owners
from 4 advocates
Top advocates
John S.
Bella's owner
4
referrals
James O.
Max's owner
2
referrals
Mariana L.
Luna's owner
1
referrals
Marketing Center
Grow your business — without hiring a marketing team.
Oden includes a built-in Marketing Center that turns your operational data into growth. Landing pages, coupons, newsletters, referrals, and affiliate marketing — each priced individually as a flat add-on, with no metered SMS and no surprise usage fees. See pricing for exact rates.
No hidden or metered fees. Unlike competitors who charge usage-based rates for SMS, marketing tools, or landing pages — every Oden add-on is flat-priced and listed on the pricing page, so you always know the cost up front.
Available today
See the workflow in action.
Book a 30-minute walkthrough. We will show you exactly how Oden fits your practice — from booking to referral.